Features

Telephone costs under control

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The costs related to telephony and costs associated with the inappropriate use of telephone instruments, are a major item in the budget of companies and that is why an effective monitoring can ensure significant savings.

The service BI4Data offers companies a "control management costs," WITH YOU AN OPERATIONAL MANAGEMENT.

Most of the time when there is notice of an irregularity or anomaly is now too late, the phone charges are increased and it is difficult to identify the cause. In addition to telephone costs, which can also be high in the case of calls to mobile lines, there are the "hidden" costs linked to a improperly use of working time.

Through the service BI4Data, you can analyze punctually using the phone and GSM business, check the "phone bills" and its subdivision for cost center, and obtain better terms by telephone carriers, once identified guidelines more important from the standpoint of cost.

ADVANTAGES

SIMPLE CONSULTATION

The data will be always at your disposal through on-line access via a Web compatible with all browsers and all operating systems, in real time or by sending periodic reports by mail or FTP.

NO HARDWARE AND SOFTWARE TO MANAGE

To access the service BI4Data simply plug a special device provided on loan of use that does not change the features and functionality of telephone and external to it.

COMPLETE DATA COLLECTION

In many cases, the call accounting systems are abandoned and they not record all the data traffic. The BI4Data service, thanks to advanced Data Mining techniques, allows you to constantly monitor the functioning of the system and safety and completeness of traffic data collection.

NO HIDDEN INDIRECT AND MANAGEMENT COSTS

The service BI4Data comes against the payment of a small annual fee, tied to the number of locations, the number of attacks monitored user functionality and empowered: the customer should not devote any resources to use, management and maintenance of system.

CONTROL OF PROPER USE OF YOUR TELEPHONE SYSTEMS

The system BI4Data besides providing traffic information made and received, provides information to support decisions to evaluate the efficiency of the telephone system:

  • if the numbers are called more compatible with the activities carried out by
  • if the telephone charges coincide with the budget of each department
  • if occur unauthorized connections via modem, Internet provider, which could cause the entry of viruses into corporate systems
  • if the number of telephone trunks are correct in relation to the real needs of service (the trunks are insufficient? there are trunks in abundance?)

PERIODIC REPORT ON COST OF TELEPHONE
  • Daily check of data collection
  • Telehpone address book
  • Management of cost centers
  • Multiple Carrier Plans Managing
  • Customized automated repots generation
  • Ability to export data format compatible with tools for office automation (eg. Excel, CSV) or for archiving documents (PDF)
STATISTICAL REPORT FOR CHECKS:
  • List of most called numbers
  • List of phones that produce more traffic
  • List of calls with longer duration
  • List of calls outside working hours
  • Monthly data on the use of telephone lines:
    • hours maximum commitment of trunk
    • number calls inbound and outbound
    • total duration of calls inbound and outbound
    • number calls inbound and outbound
    • total duration of calls inbound and outbound
    • daily number of calls abandoned (the collection of abandoned calls depends on the availability of the data provided by the system voice)
    • pie chart of telephone traffic monthly director (local, national, cellular, international and other traffic).
  • Sending automated alerts by e-mail